Models Operations model

Planning

Battle tested

Which goal system fits your size, how to run a quarter, and how to say no to the rest.

29% of facts from primary sources, 5 of 1717 verified facts, last checked 29 Oct 2026Primary source: primary sourceSecondary: secondary sourceEstimate: estimate

Which planning system fits?

Six questions. The rust line is your path. Each faint branch is where the other answer leads. Turn the dial to your stage; slide or type your headcount.

  1. Can most people name the company’s top 3 priorities without looking?

    • Yes: Keep what you have
  2. Is the company under about 10 people?

    • Yes: Write a top 3, no OKRs
  3. Do 3 or more teams depend on each other’s output within the quarter?

    • No: More questions
  4. Do you have reliable weekly metrics, and an owner who reviews them weekly?

    • No: Not OKRs yet
  5. Will the scores touch pay, bonus or promotion?

    • Yes: Separate scores from pay

Stage

Where the evidence disagrees

What share of goals should be hit

Google

An average of 0.6 to 0.7 is the sweet spot, meant for stretch goals.

Google re:Work, OKR guide: primary source (opens in a new tab)

Amazon

S-team goals are mostly controllable input metrics, and about three quarters are expected to be fully achieved.

Commoncog, Amazon weekly business review: secondary source (opens in a new tab)

EOS

Rocks are binary, with one owner each.

EOS Worldwide, Rocks: primary source (opens in a new tab)

No evidence says which is better. The grading norm is a choice.

Do goals help or harm

For

Specific, difficult goals beat “do your best” by d = .42 to .80. The evidence is mostly simple, bounded tasks.

Locke and Latham, American Psychologist, 2002: primary source (opens in a new tab)

Against

Narrow focus, distorted risk, unethical behaviour and less intrinsic motivation. Dose goals like a drug.

Goals Gone Wild, via HBS Working Knowledge: secondary source (opens in a new tab)

The sides disagree about scope, not mechanism. Company planning is complex, interdependent work. OKRs themselves have almost no independent evidence beyond single-company case studies.

How it runs

Three flows. Each step has an owner, a time cost and a document.

  1. Write the week

    Three outcomes, each with a “done means” clause and when and where you will work on it. Implementation intentions have a mean effect of d = .65 across 94 tests.

    Each personMonday, 10 minutes (estimate)Weekly top 3

  2. Friday check

    Done, not done, and one line on why.

    Each personFriday, 5 minutes (estimate)Weekly top 3, closed

  3. Post the company top 3

    The quarter’s top 3 where everyone sees it.

    CEOQuarter start, 15 minutesCompany top 3, one page

  4. Spot-check alignment

    Ask five people to name the company top 3.

    Chief of StaffMid-quarter, 15 minutesAlignment check

Gollwitzer and Sheeran, 2006: secondary source (opens in a new tab)

Who handles what

Set by the dial on the instrument. It follows your headcount until you turn it.

Runs it
CEO, with the first ops hire as backup.
You keep
The quarterly priorities and the not-doing list.
Hand off
Writing up, tracking weekly, the parking lot.

My stance

Ninety-day priorities with one owner each beat OKRs here. Use done or not done, because a score invites an argument about the number.

How planning goes wrong

Failure modes

  • OKR theatre

    Written once, never reviewed, key results are tasks. Weekly owner updates, and key results must be outcomes.

  • Too many goals

    Five objectives per team. Keep to 3 to 5 objectives and 3 key results each.

  • Pay-linked goals

    Gaming and narrow focus. Wells Fargo paid a USD 185 million fine in 2016 and dropped its sales goals from 1 January 2017. Decouple, or add safeguards.

  • The no never lands

    The founder says yes to everything. Use a not-doing list and a trade-off note.

The biases behind them

  • Planning fallacy

    In one study of 37 students, about 30% finished in the time they predicted. Use your last four quarters as the base rate, and cut scope, not dates.

  • Sunk cost

    You keep a failing project because of time already spent. Ask: would I start this today?

  • Parkinson’s law

    Work fills the cycle length. Set the appetite first, then fit the scope.

  • Narrow focus under goals

    People neglect valued work outside the goal. Add a quality counter-metric to each goal.

Efficiency savers

What each step saves. Where nobody publishes the number, it says so.

Rules by country

General information, last checked 29 Oct 2026. Not legal or tax advice.

Disagree with a stance, or have data that should be here?

Email me